This program aims to develop the skills of trainees with the principles and techniques of formal speaking, to provide effective, dynamic and convincing presentations, to develop their skills in dealing with crises, how to properly display business achievements, to develop skills of preparing and presenting read and audio presentations, as well as skills of influencing and interacting with the public and improving the mental image of institutions This training course also covers interview tools with all media outlets, methods of preparing for and delivering interviews and press releases.
• The personal characteristics of the official spokesperson.
• The functions of the official spokesperson
• Tools of the power of spokesperson success.
• Communication messages, audience types and dealing with them.
• The presence and mental preparation of the official spokesperson.
• The role of the spokesperson during crises.
• The press conference and the delivery of the press release.
• Skills of responses to critical questions of the official spokesperson.
• The diplomatic personal qualities of the official spokesperson.